Mission
At Aumenso, we don’t just enhance operations—we supercharge them. Our mission is to empower businesses with seamless, tech-driven solutions that redefine customer experience, support, and scalability.
About Us Our History
Aumenso is a fusion of the Spanish word ‘Aumentar’ (meaning ‘to elevate, grow, or increase’) and the essence of immense—symbolizing limitless potential and transformative impact. This name embodies our mission to fuel business growth with precision, efficiency, and scalable solutions.
Vision
To be the global leader in high-performance outsourcing, where businesses thrive, customers stay loyal, and growth knows no bounds. Aumenso is built on the belief that with the right passion, precision, and innovation, we can redefine the future of CX & tech support.”
Founder’s Note — From Muhammad Usman "Aumenso started with a simple belief—customer experience shouldn’t be a cost center; it should be a growth engine."
After nearly a decade of working on the frontlines of customer support, system automation, and CRM integrations, I saw a pattern: businesses were drowning in tickets, disconnected tools, and clunky workflows—not because they lacked talent, but because they lacked the right systems and strategy.
That’s where Aumenso was born—from my drive to create tech-powered, human-first solutions that don’t just solve problems but set new standards. I’ve worked in the trenches—handling customer escalations, leading teams, designing support flows, and training staff across industries. I know what great service looks like, and more importantly, I know how to build it.
Today, Aumenso isn’t just a service provider—it’s a scalable engine for bold brands that want smarter support, sharper automation, and a partner who understands both tech and people.
Whether you’re a growing startup or a scaling enterprise, my promise is simple: we’ll show up with precision, ambition, and impact—just like I have for every client, every time.
— Muhammad Usman
Founder, Aumenso
Fueled by Precision. Driven for Impact.
Our Team We're all about teamwork.
Muhammad Usman
Louis Alba
Shelly Sharma
Peters Abiodun
Darcy Hutchens
Ricky Onassis
Our Partners The people we work with are invaluable.
We are honoured to help advise brands, create new digital products, and launch effective campaigns for so many amazing clients.
Thank you to everyone who has partnered with us or commissioned us to help achieve their dreams. Here are what a few of them have had to say.
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