Mission

At Aumenso, we don’t just enhance operations—we supercharge them. Our mission is to empower businesses with seamless, tech-driven solutions that redefine customer experience, support, and scalability.

About Us Our History

Aumenso is a fusion of the Spanish word ‘Aumentar’ (meaning ‘to elevate, grow, or increase’) and the essence of immense—symbolizing limitless potential and transformative impact. This name embodies our mission to fuel business growth with precision, efficiency, and scalable solutions.

Vision

To be the global leader in high-performance outsourcing, where businesses thrive, customers stay loyal, and growth knows no bounds. Aumenso is built on the belief that with the right passion, precision, and innovation, we can redefine the future of CX & tech support.”

Founder’s Note — From Muhammad Usman "Aumenso started with a simple belief—customer experience shouldn’t be a cost center; it should be a growth engine."

After nearly a decade of working on the frontlines of customer support, system automation, and CRM integrations, I saw a pattern: businesses were drowning in tickets, disconnected tools, and clunky workflows—not because they lacked talent, but because they lacked the right systems and strategy.

That’s where Aumenso was born—from my drive to create tech-powered, human-first solutions that don’t just solve problems but set new standards. I’ve worked in the trenches—handling customer escalations, leading teams, designing support flows, and training staff across industries. I know what great service looks like, and more importantly, I know how to build it.

Today, Aumenso isn’t just a service provider—it’s a scalable engine for bold brands that want smarter support, sharper automation, and a partner who understands both tech and people.

Whether you’re a growing startup or a scaling enterprise, my promise is simple: we’ll show up with precision, ambition, and impact—just like I have for every client, every time.